Terms and Conditions mbet Malaysia

1 Acceptance of Terms

By accessing, registering for, or using any part of the mbet platform — whether via the website, mobile app, or any other medium provided by mbet — you acknowledge that you have read, understood, and agreed to be bound by all Terms and Conditions set out in this document.

These terms take effect on the date you first access the mbet platform and remain in force for as long as your account is active or until you cease using the platform. Continued use of the platform after any amended terms are published constitutes your acceptance of those amendments.

2 User Eligibility

To use the mbet platform, you must meet all of the following eligibility requirements:

• Aged 18 years and above on the date of registration.
• A citizen or permanent resident of Malaysia, or legally present in Malaysia while using the platform.
• Is not subject to any legal prohibition or court order restricting participation in gaming activities.
• Is not registering or using an account on behalf of another person.
• Has never had an account terminated by mbet previously due to a terms violation.

Mbet reserves the right to request age and identity verification at any time. If you fail to provide the required documentation within the specified period, mbet reserves the right to suspend or terminate your account.

3 Account Registration

Each user is only permitted to hold one (1) active account on the mbet platform at any one time. Multiple account registrations by the same individual — whether using different personal details, phone numbers, or devices — are strictly prohibited and will result in the immediate termination of all associated accounts.

During registration, you are required to provide truthful, accurate, and complete information, including:

• Full name as shown on your identification card
• A valid identification card or passport number
• An active mobile phone number registered in your name
• An active email address
• Bank account number or e-wallet details for payment purposes

Mbet is not responsible for any issues arising from inaccurate or outdated information. It is your responsibility to ensure your account information remains current.

4 Deposits and Withdrawals

Mbet accepts deposits via a range of supported payment methods, including bank transfer, DuitNow, Touch 'n Go eWallet, GrabPay, and other methods available in the platform's payment section. All deposits are processed using 256-bit SSL encryption to ensure transaction security.

General deposit terms:

• The minimum deposit is as stated in the deposit section of the platform at the relevant time.
• Mbet is not responsible for any deposit delays caused by third-party banking systems.
• All deposits must be made using an account or payment method registered in your own name.

Withdrawal terms:

• Withdrawals can only be processed to a verified bank account or e-wallet registered under the same name as the mbet account.
• KYC (Know Your Customer) verification must be completed before any withdrawal can be processed.
• Winnings obtained using bonus funds are subject to the rollover requirements stated at the time the bonus was issued.
• Daily and weekly withdrawal limits vary according to the player's VIP tier.

5 Bonuses and Promotions

Mbet offers a variety of bonuses and promotions from time to time, including a welcome bonus, VIP cashback, reload bonuses, and other periodic promotions. Each bonus comes with specific terms and conditions that must be read and understood before being claimed.

General terms for all bonuses:

• Each bonus has a rollover (re-wagering) requirement that must be met before the associated winnings can be withdrawn.
• Bonuses are for personal use only and may not be transferred to other users.
• Mbet reserves the right to void any related bonuses and wins if there is evidence of abuse or fraud.
• Only one welcome bonus is permitted per individual, device, or IP address.
• Mbet reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice.

VIP cashback is calculated based on total net weekly wagering and credited automatically at the rate set for each VIP tier. The rollover requirement for VIP cashback is lower than standard bonuses, in recognition of player loyalty.

6 Game Rules

All games offered on the mbet platform use a Random Number Generator (RNG) independently certified to ensure the fairness and transparency of every game outcome. mbet does not manipulate game results under any circumstances.

• Players are responsible for understanding the rules of each game before playing with real money.
• Game results generated by the system are final and cannot be disputed unless there is clear evidence of a technical failure.
• In the event of a technical disruption during a game session, mbet will use system records to determine a fair outcome.
• Mbet reserves the right to void any wagers if there are errors in odds, payouts, or game information caused by technical faults.

7 Prohibited User Conduct

Mbet users are strictly prohibited from engaging in any of the following activities:

• Fraud and manipulation: Any attempt to manipulate game outcomes, use automation software (bots), cheat the system, or exploit software bugs.
• Money laundering: Using the mbet platform for money laundering or any other unlawful financial activity.
• Account sharing: Allowing another individual to use your account, or using someone else's account.
• Bonus abuse: Creating multiple accounts to claim bonuses more than once, or colluding between accounts to exploit the bonus system.
• Harmful content: Transmitting content that is defamatory, threatening, or unlawful through the mbet platform.

Any breach of the above prohibitions will result in immediate account closure, forfeiture of balance and bonuses, and potential legal action.

8 Account Closure and Suspension

Mbet reserves the right to suspend or terminate a user account at any time for reasons including:

• Breach of any term in this document
• Referral by a regulatory authority or law enforcement body
• Account inactive for more than 12 consecutive months
• Self-closure request by player (responsible gaming programme)
• Failure to submit the requested KYC documents within the stipulated timeframe

Users who wish to voluntarily close their account may contact the mbet support team. Any valid account balance (not subject to any holds) will be processed for withdrawal within 5–10 business days after the closure request is confirmed.

9 Liability Limits

The mbet platform is provided "as is" and mbet does not guarantee that the platform will always be free from disruptions or technical errors. To the extent permitted by law, mbet shall not be liable for:

• Losses or damages arising from the use of or inability to use the platform
• Any errors, omissions, or inaccuracies in the information available on the platform
• Service disruptions caused by factors beyond mbet's control, including network failures or natural disasters
• Losses arising from unauthorised access to a user's account due to the user's own negligence

Mbet's maximum liability to any user under any circumstances shall not exceed the actual deposit amount made by that user in the 30 days prior to the claim being submitted.

10 Privacy and Data Protection

Mbet takes user privacy seriously. All personal data collected during registration and use of the platform is protected with industry-standard encryption and managed in accordance with Privacy Policy our complete.

In summary, mbet:

• Does not sell or share your personal data with third parties for marketing purposes
• Using your data solely for the purposes of platform operations, identity verification, and regulatory compliance
• Retaining data for the period required by applicable laws and regulations
• Giving you the right to access, correct, or request deletion of your personal data, subject to legal obligations

For full details on how we manage your data, please read our mbet Privacy Policy.

11 Responsible Gaming

Mbet is committed to responsible gaming practices. We provide a range of tools to help players manage their gaming activity:

• Deposit limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Play time limit: Limit your time on the platform to maintain a healthy daily balance.
• Self-exclusion: Request a temporary account suspension for a period of 7 days, 30 days, or 180 days.
• Permanent self-exclusion: If you feel that gambling has become a serious problem, you may request permanent account closure.

For more information on support resources and responsible gaming guidance, visit the Responsible Gaming ours.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the mbet platform in general, our team is available 24 hours a day, 7 days a week.

You can reach the mbet support team via:

• Email: [email protected] (displayed as text, not clickable)
• Live Chat: Available on the mbet platform — click the chat icon in the corner of your screen
• FAQ: Answers to frequently asked questions are available at FAQ page us

These Terms and Conditions are governed by applicable law. Any dispute that cannot be resolved through negotiation will be referred to a mutually agreed dispute resolution forum.